Ellen Sinclair, motlatsi oa mopresidente ea phahameng oa ts'ebetso ho BENCHMARK®, k'hamphani ea lefats'e ea kamohelo ea baeti, ke e mong oa “Basali ba 25 ba Holimo indastering ea Likopano” ba tlotlisitsoeng ke Likopano le Likopano makasine. Makasine oa hajoale o na le pale e koahelang likopano tsa ba bonang lipono le litsebi tsa kamohelo ea baeti tse bonts'itseng talenta e sa tloaelehang, boetapele, boiqapelo le bobuelli lebaleng. Lethathamo la li-honore li kenyelletsa baetapele ba tsoang likarolong tsohle tsa indasteri ea liboka: lihotele, litsi tsa likopano, libaka tsa kopano le baeti, likhoebo le mekhatlo.
"Re thabetse ho bona Ellen, moetapele oa phetoho, a hlomphuoa ka lebaka la tlatsetso ea hae e kholo Benchmark le indastering ea liboka," ho bolela CEO oa Benchmark Alex Cabañas. "Pono ea hae, moea o mocha le boetapele bo khothatsa basebetsi-'moho le eena, 'me o kenya letsoho haholo ho boiphihlelo ba baeti ba rona le liphellong tse ikhethang tseo re li fumanang beng ba rona."
Mosebetsi oa Ellen Sinclair o akaretsa likarolo tse 'maloa tsa bohlokoa indastering ea kamohelo ea baeti tse ipakileng e le tsa bohlokoa katlehong ea hae sebakeng sa kopano. O bile le maemo a manejara ka kakaretso le Radisson le Omni Hotels le libakeng tse peli tse tsebahalang haholo tsa phomolo le likopano tsa Benchmark. Joaloka motlatsi oa mopresidente litsebo tsa batho, Mme Sinclair o ile a kenya letsoho ho holisa le ho koetlisa basebetsi ba Benchmark le ho theha setso sa ts'ebeletso ea "Be The Difference" ea k'hamphani, ho koetlisa le ho holisa litalenta tsa lihlopha tsa basebetsi.
Karolong ea hae ea hajoale e le motlatsi oa mopresidente e moholo, Ellen Sinclair o fana ka boetapele ba ts'ebetso ho karolo ea setsi sa likopano sa Benchmark mme o ts'ehetsa kholo le nts'etsopele ea merero e mecha ea setsi sa kopano. O ikarabella bakeng sa katleho ea litšebeletso tsa ts'ebeletso e felletseng joalo ka The Ridge Hotel & Conference Center e Verizon, Deloitte University-Setsi sa Boetapele, Setsi sa Wingspread Retreat le Setsi sa Kopano ea Phethahatso, le merero ea lits'ebeletso tsa kamohelo ea baeti le litsi tsa kopano ea letsatsi joalo ka Setsi sa Kopano ea Downtown New York City le World of Whirlpool e Chicago.
Liphihlelo tsena le boits'oaro bo ikemetseng ba boits'oaro ba Benchmark bo tsebisitse mokhoa oa hae o le mong le phello indastering ea liboka kajeno. “Ha ke kenella Benchmark lilemong tse 23 tse fetileng, boholo ba sepheo sa k'hamphani e ne e le ho fana ka liphihlelo tse ntle ka ho fetisisa tsa kopano. Lilemong tsa morao tjena, Benchmark e atolositse haholo photefolio ea eona, e eketsa thepa ea boikhathollo, mefuta e mene e ikhethang ea kamohelo ea baeti le lits'ebeletso tsa taolo ea thepa, "Mme Sinclair o ngola. "Ha indasteri ea liboka e hola lefats'eng ka bophara mme theknoloji e ntse e phatloha feela, litlhoko tsa eona li ile tsa thatafala hape tsa potlaka."
Mothehi oa Benchmark le Molulasetulo Burt Cabañas ba bone ho hlokahala mokhatlo o hlophisitsoeng oa lefats'e ho ts'ehetsa lits'ebeletso tsena le baetapele ba bang ba bane ba indasteri, ba thehiloeng IACC (eo pele e neng e le Mokhatlo oa Machaba oa Litsi tsa Likopano). Kajeno, IACC e emetse litsi tsa likopano tse 300 linaheng tse 26.
E le karolo ea boitlamo bona, Ellen Sinclair ke molulasetulo oa tsoelopele Kamore ea Kopano ea IACC ea Bokamoso Bohato ba pele. Phuputso ena e felletseng e bonts'a hore na litsebi tsa ho kopana li ka lula li le kaholimo ho mekhoa ea ho kopana le moralo oa sebaka, theknoloji, ts'ebeletso ea lijo le lintlha tse ling tsa bohlokoa ho boloka libaka tsa kopano li hlolisana ebile li beha litholoana 'marakeng o fetohang. Mme Sinclair o atleha tikolohong ena e fetohang ka potlako e fanang ka menyetla ea ho tlisa phetoho ea 'nete. Likopano e kile ea e-ba tsa maemo a holimo ho feta le ho tsejoa esale pele. Boemong ba lefatše ba kajeno, ka ba tlileng kopanong ba fapaneng le litlhoko tsa mahlale tse tsoetseng pele ho feta, re tlameha ho theha litšebeletso tse amohelehang bakeng sa beng ba matlo le boiphihlelo bo ikhethang ho moeti ka mong, ”oa tiisa. O boetse a hlokomela hore senotlolo sa katleho ke ho latela mekhoa ka hloko, 'me, ka thuso ea mekhatlo ea litsebi e kang IACC le MPI, ho khetholla mekhoa e sebetsang ho feta lifeshene tse fetang.
Filosofi ea tsamaiso ea Mme Sinclair e ipapisitse le sethala sa litšebeletso sa "Be the Difference" sa Benchmark se tsebisang karolo e ngoe le e ngoe ea khoebo ea Benchmark le mosebeletsi e mong le e mong maemong ohle. O re: "Re ile ra ts'epahalla pono ea pele ea Burt Cabañas ea boiqapelo, monahano o ikemetseng mme ka linako tse ling re fofa ka lebaka la bohlale bo tloaelehileng." Ha lihlahisoa tsa hotele li ntse li eketseha, Benchmark e ile ea lula tseleng ka mohopolo oa lihotele tse ikemetseng le tse ikemetseng tse bonts'ang sebaka se setle sa ho etela. Pele ho phahama ha maeto a boiphihlelo, Benchmark e bone bohlokoa ba ho theha boiphihlelo ba baeti ba 'nete, bo kentsoeng le ba phetoho bo bonts'itseng hotele ka' ngoe le sebaka seo ba eang ho sona.
"E be phapang, eseng ho etsa phapang," Ellen Sinclair o bua ka lejoe lena la sekhutlo la setso sa khoebo sa Benchmark se fetang feela mekhoa le maano. "Ke mohopolo, tsela ea bophelo, re lula re tseba hore na re ka ba phapang joang - ho moeti, ho e mong, ho sechaba sa rona."
Ellen Sinclair o sebeletsa Boto ea Tsamaiso ea Virginia Tech bakeng sa Hotel le Travel Management School. Ke moamoheli oa Phiramete ea Boipheliso ea IACC, Likopano tse Atlehileng tsa Mel Hosansky, hape ke molulasetulo oa Kamore ea Kopano ea IACC ea Bokamoso. Kaha o na le metso e matla Maine, Ellen o rata ho qeta nako le ba lelapa le metsoalle ntlong ea hae ea bolulo e lutseng lebopong la Maine, 'me a ea libakeng tsa ho qoela le ho tšoasa litlhapi ho pota lefatše.
Bakeng sa lenane le felletseng la Basali ba 25 ba Holimo indastering ea Likopano, tlanya mona.
