Boetapele bo atlehileng ba Bohahlauli bo Batla Thuto le Koetliso e Matla le e Ncha

Mairanne
Mairanne

Dr. Marianna Sigala, Moprofesa, Univesithi ea South Australia Business School ke moeti oa Q & A ea kajeno ka World Tourism Network. E tsamaisoa ke Dr. Elinor Garely.

            Ho hlakile hore indasteri ea bohahlauli e sentsoe ke COVID-19. Boemelo bo thata, empa bo hlokehang ba ho etela bo thehile palo e ke keng ea lekanngoa ea tahlehelo ea mesebetsi ho potoloha le lefats'e mme ho hakanngoa hore basebetsi ba bohahlauli ba limilione tse 100.8 ba tlositsoe mosebetsing ho tloha ka 2019.  

            Ha lithibelo le ho aroloa ha batho ba bang li tlosoa, 'me moreki a qala ho ikutloa a itšepa ho lekana hore a ka lahla setulo sa hae se kang bethe mme a fetela ka nqane ho tikoloho ea bona e haufi, ho tla ba le litlhoko tse ncha indastering ea bohahlauli hobane moeti "ea nchafalitsoeng" ha se moeti ea tšoanang lefats'e ka 2019.

Kopana le Dr. Marianna Sigala, Moprofesa, Univesithi ea South Australia Business School.

Boithabiso bo Lekantsoe Bocha

            Motsamai ea fetohileng o tla batla boiphihlelo bo eketsehileng ba bohahlauli ba boinotšing le ba poraefete, a suthele hōle le libaka tseo pele li neng li ratoa ke batho ba bangata le liphihlelo tse tšehelitseng le ho khothatsa bahahlauli ba likepe le bahahlauli. Motsamai ea nchafalitsoeng o hlahisitse litebello tse matlafalitsoeng tsa bohloeki mme o kanna a fetohela liphihlelong tsa matsatsi a phomolo tse shebaneng le boleng ho fapana le bongata. Phetoho ena e tsepamisitsoeng e ka thusa 'maraka oa maeto a mabothobotho mme ea etsa hore hotele ea bajete e hlahlobe bocha setšoantšo le tlhaloso ea lebitso la bona.

            Ho tenyetseha le ho hlakoloa ntle le kotlo e tla ba karolo ea litebello tsa bareki kamora lefu la seoa mme e tla ba karolo ea lipehelo le lipehelo tsa peeletso. Likhamphani tse nang le ho feto-fetoha le maemo e tla ba tsona tse hohelang ka ho fetisisa ho moeti ea seli le ea seli.

            Ho tsamaea ka boithatelo ho ka 'na ha fokotseha ha bahahlauli ba bontša ho nahanela ha bona ka ho qeta nako le boiteko bo eketsehileng ho rala esale pele liqeto tsohle tsa maeto. Liketsahalo tsa boithabiso li kanna tsa shebana le mesebetsi ea kantle e kang ho hloa lithaba, ho palama libaesekele, ho tsamaea le liphihlelo tse thehiloeng metsing tse tla tloha mega-cruises, 'me li shebane le likepe tsa poraefete, liketsoana, liketsoana tse tsamaeang ka maoto, kayaks le ho sesa.

            Baeti ba bacha le likhetho tse ncha tsa maeto li tla hloka hore batsamaisi ba bohahlauli ba lekole le ho ngola bocha mekhoa eo likhoebo tsa bona li tsamaisoang ka eona. Liindasteri tse ngata li khothaletsa basebetsi ho tsoela pele ho sebetsa hole, ho hlakile hore ha se khetho ho bohahlauli kaha e hloka litšebeletso tsa botho le tšebelisano ea bareki / baeti.

Litlhaloso tsa Jobo li ntlafalitsoe le ho hloekisoa

            Motsamaisi oa post-COVID-19 o tla kopuoa hore a be le botsitso bo eketsehileng ba maikutlo mme a feto-fetohe le ho fetoha le maemo ha a tobane le ho se ts'oanehe. Skillsets e tla hloka boiphihlelo ba dijithale le boiphihlelo. Motsamaisi ea atlehileng oa bohahlauli o tla tlameha ho ba le tsebo ea bophatlalatsi ba sechaba kaha liqeto tsa bohahlauli li ntse li etsoa ka bongata ka lebaka la litšebelisano le mehopolo ea litaba tsa sechaba le lichelete tsa papatso ea dijithale li ka nyolohela ho liperesente tse 78 ha likhoebo li batla ho hokahana ka kotloloho le bareki ba tsona.

            Motsamaisi e mocha o tla buisana le basebetsi, bareki le barekisi ho ZOOM mme ba arolelane litaba tsa video le mebaraka e mengata mme ho hakanngoa hore liperesente tsa 82 tsa litaba tsa inthaneteng li tla ba ka sebopeho sa video ka 2022.

            Medium.com (2020) e bolela esale pele hore batho ba limilione tse 123 ba tla sebelisa bathusi ba lentsoe bophelong ba letsatsi le letsatsi bofelong ba 2022 mme ka hona molaoli oa bohahlauli o tla kopuoa ho boloka tlhaiso-leseling e ka bapisoang ka potlako le ka nepo ke baeti ba batlang lipatlisiso tse potlakileng le liphetolelo tsa puo.

            Ho na le tlhoko e ntseng e hola ea litšebelisano 'moho le baokameli ba tla tlameha ho ba mahlale a mahlale a morao-rao molemong oa ho fumana le ho boloka mahlale a fanang ka boiphihlelo bo sa ameheng ho tloha ho lipehelo, ho kena le ho patala, lits'ebeletso tsa ka phapusing, bohahlauli le ho hlophisa botle.

Ho ahlola botjha

            Ho tloha morao koana ka 2017, tlhahlobo ea McKinsey Global Institute (MGI) e hakantsoe hore liperesente tsa 14 tsa basebetsi ba lefats'e ka bophara ba tla hloka ho fuoa tsebo e felletseng, ha liperesente tsa 40 li hloka boikemisetso bo itseng ho tsoela pele ka mesebetsi ea bona ea hajoale. Baetapele ba likhoebo ba hlahlobiloeng ke MGI ba bontšitse hore tlhoko eo e potlakile, mme ho fihla ho liperesente tsa 70 tsa batsamaisi ba US le Europe ba buang ka litlhoko tsa ho rekisa bocha ka 2020.

            LinkedIn's 2020 Workplace Learning Report e tšehetsa lipatlisiso tsena tse senolang hore 99% ea batsamaisi ba thuto le nts'etsopele ba lumela hore haeba likheo tsa boiphihlelo li sa koaloe lilemong tse 3-5 tse tlang, boiphihlelo le khotsofalo ea bareki e tla ameha hampe. Ntle le lisebelisoa tse ncha tsa taolo, nts'etsopele ea sehlahisoa le phano le bokhoni ba k'hamphani ba ho iqapela lintho li tla sitisoa, ho tla baka khoholeho ea kholo ea kholo.

            Tlaleho ea LinkedIn e supa liperesente tse 57 tsa bahlahisi ba talenta ba tsepamisitseng maikutlo ho boetapele le boiphihlelo ba botsamaisi, liperesente tse 42 li totobatsa tlhoko ea tharollo ea mathata le boqapi ba tsebo ea ho nahana le liperesente tse 40 li hatisa tlhoko ea tsebo e ntlafalitsoeng ea puisano.

Thuto le Koetliso

            Dikholetšhe le diyunibesithi go ralala lefase di tla fiwa mošomo wa tlhabollo ya kharikhulamo go lokišeletša baithuti maemo a maemo a go tsena mola ba tliša baokamedi ba bjale ka lebelo la katlego ya tšhomišo ka intastering ya boeti ye e mpshafaditšwego. Tsebo e ncha e tla hloka hore basebetsi e be:

  1. E sebetsa ka botlalo tikolohong ea dijithale. Ho tla ba le tlhoko ea khokahano e se nang sekoli le tikoloho ea mokhatlo: baeti, balekane, bafani ba thepa, basebetsi, batseteli le ba boholong sechabeng. Basebetsi bohle ba tla hloka kutloisiso ea mantlha ea mahlale a mahlonoko, likhopolo tsa data, le lits'ebetso ho kenyeletsoa pono ea data, ho sebelisa mochini o sebelisitsoeng le li-analytics tse tsoetseng pele.
  2. Ho tseba tsebo ea bona ea ho tseba ho nchafatsa le ho iqapela Ntlafatso ea libaka e tla fetela ka nqane ho thepa ea ka tlung e khahlisang le lisebelisoa ho kenyelletsa mekhoa ea boemo bo holimo ea HVAC, metric e amanang le ho saroloha ha sechaba, ntlafatso ea bohloeki le kopanyo ea liroboto mosebetsing.
  3. Boiketlo ba sechaba le maikutlo ho netefatsa tšebelisano 'moho, taolo le boits'oaro. Bokhoni bona bo tla thusa basebetsi ho theha le ho holisa likamano tsa bareki / baeti, ho khanna phetoho le ho ts'ehetsa basebetsi. Baetapele ba tla hloka tsebo e tsoetseng pele ea puisano le boiphihlelo ba batho, ho kenyeletsoa kutloelo-bohloko.
  4. E ikamahanya le maemo ebile e khona ho itšireletsa molemong oa ho pholoha ts'isinyeho e ileng ea latela COVID-19 Batsamaisi le batsamaisi ba tla sebelisa boiphihlelo ba bona ba seoa e le mohloli oa thuto le ho kopanya boemo ba bona bo phahameng ba boitsebelo ho aha boitšepo le boits'epo. Motsamaisi ea hloahloa o tla lebelloa hore a laole nako ea hae ea botho le ea boiphihlelo le nako le boiteko ba basebetsi, ha a ntse a theha le ho boloka meeli.

Litsebi le Baqapi

            Ho rarolla mathata a tsamaiso le basebetsi a tobaneng le batsamaisi ba bohahlauli ha indasteri e qala bocha, moeti ka World Tourism Network ke Ngaka Marianna Sigala moprofesa Lefapheng la Sekolo sa Khoebo sa Univesithi ea Australia Boroa.

            Dr. Sigala o fumane PhD ea hae Univesithing ea Surrey le Setifikeiti sa Lithuto tse Phahameng tsa Boithuto ho tsoa Univesithing ea Strathclyde. O na le degree ea Masters in Tourism Management e tsoang Univesithing ea Surrey. O fumane BA ea hae Univesithing ea Athene ea Moruo le Khoebo Greece, le diploma ea Postgraduate e tsoang Univesithing ea Lancaster. O 'nile a amahanngoa le Univesithi ea Aegean (Greece).

            Moprofesa Sigala o na le mesebetsi e mengata e phatlalalitsoeng e shebaneng le taolo ea ts'ebetso, tlhaiso-leseling le likhokahano makaleng a Bohahlauli le ho amohela baeti. Hajoale ke mohokahanyi-'moho oa Tlaleho le Tloaelo ea Ts'ebetso ea machabeng le mohlophisi oa International Journal of Hospitality and Tourism Cases. Sigala o bile ho Boto ea Batsamaisi bakeng sa Mokhatlo oa Machaba oa Theknoloji ea Boitsebiso, Bohahlauli le Maeto (IFITT), Lekhotla la Machabeng la Baeti, Lebenkele la Lijo le Setsi sa Thuto (I-CHRIE), Hellenic Association of Information Systems (HeAIS) le Boto e Phethahetseng ea Lekhotla la Europe la Baeti, Lireschorente le Thuto ea Setsi (EuroCHRIE).

            Joaloka setsebi se tsebahalang sa bohahlauli, Sigala o ile a fuoa Khau ea Mopresidente oa EuroCHRIE bakeng sa menehelo ea bophelo bohle ba hae le katleho ea thuto ea bohahlauli le kamohelo ea baeti.

© Dr. Elinor Garely. Sengoloa sena sa litokelo tsa mantlha, ho kenyeletsoa linepe, se kanna sa hlahisoa bocha ntle le tumello e ngotsoeng ea mongoli.

Mabapi le mongoli

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