European Hotel Managers Association e fane ka bopaki bo bongata ba matla a eona Sebokeng se Akaretsang se sa tsoa tšoareloa St. Moritz, se etelletsoeng pele ke mopresidente oa sona Johanna Fragano, Motsamaisi Kakaretso oa Hotel Quirinale e Roma. Seboka sena se ne se hlophisitsoe ke komiti e etelletsoeng pele ke Hans Wiedemann lihoteleng tse peli, Badrutt's Palace le Kulm Hotel St. Moritz. E ne e le "botala" matsatsi a mararo, nakong eo lihotele li neng li sebetsa ka ho feletseng ka matla a mang. E ne e le pontšo ea hore na bohahlauli bo tšoarellang ke ntho e tlang pele ho EHMA, eseng feela ka lebaka la bohlokoa ba bona ba ka hare empa hape ka lebaka la palo e ntseng e eketseha ea "bareki ba batala", bareki ba ratang lik'hamphani tse hlomphang tikoloho.
"Ke thabile haholo ka bonkakarolo bo mafolofolo ba litho tsa rona St. Moritz, e entseng hore ho be le moea o matla," ho hlalosa Johanna Fragano, Mopresidente oa EHMA le Molaoli Kakaretso oa Hotel Quirinale e Roma. Liphello tseo re li finyellang ka ho phatlalatsa litekanyetso tsa rona - khotso pakeng tsa batho, ts'ireletso ea tikoloho, ts'ireletso ea ts'ebetso ea rona - li fana ka bopaki bo hlakileng ba thahasello ea litho tsa rona mererong ea rona, esita le linaheng tse sa emeng hantle, tse kang tsena. joalo ka Russia. Ruri ke leboha bohle ba ileng ba arabela boipiletsong ba rōna.”
Lipapali, tlhaho le lehloa e ne e le lihlooho tse ka sehloohong tsa ketsahalo ena. Ho nka monyetla ka boemo ba leholimo ba St. Moritz, bo ileng ba hlohonolofatsa kopano ka leholimo le letle le leputsoa la thaba le lehloa le phofshoana tlas'a khanya ea letsatsi ea selemo, mesebetsi e mengata e hlophisitsoeng e ile ea etsoa ka ntle, ka qetello e babatsehang ea li-fireworks sebakeng se bophahamo ba limithara tse 3000. Al fresco Welcome Cocktail bakeng sa barupeluoa ba fetang 400 e qalile ka kamohelo e tsoang ho mopresidente oa Komiti e Hlophisang, moemeli oa Switzerland Hans Wiedemann, le ho tsoa ho balaoli ba toropo le kanton ea Grigioni. Letsatsi lohle le ne le nehetsoe lipapaling tse thahasellisang tsa sehlopha lehloeng. Mantsiboeeng a monate a Badrutt's Palace a ileng a phethela kopano hape e bile ketsahalo ea ho fana ka khau ea "Mookameli oa Lihotele oa Selemo" ho Austrian Kurt Dohnal ea lilemo li 51, CEO le Motlatsi oa Phethahatso oa Kessler Collection Europe.
Mesebetsi ea EHMA e kenyelletsa mafapha a fapaneng, ho theha likamano le ho matlafatsa likamano tse haufi tsa machaba. Selemong se fetileng ka November ho ile ha bona leeto la ho ithuta ho ea Chaena, le hlophisitsoeng ka lebaka la ho ikopanya le ECHMEC (Europe China Hotel Management Experts Council, www.echmec.org), mokhatlo o sa etseng phaello o thehiloeng Brussels, o itlhahisang e le sehokelo pakeng tsa Europe. le China bakeng sa indasteri ea lihotele. EHMA e boetse e tšehetsa IIPT, Setsi sa Machaba sa Khotso ka Bohahlauli.
Seboka se Akaretsang sa bo35 e bile monyetla oa ho lumelisa litho tse ncha tse 39. Kakaretso ea litho ke 450, ka motsoako o motle oa lihotele tse ikemetseng le lihotele tsa liketane tse kholo tsa machaba. Kopano e ile ea atolosetsoa linaheng tse ncha tse neng li se teng pele, joalo ka Russia le Finland. Mokhatlo o rera ho ba le boteng bo atileng le ho feta Europe, moo hajoale e leng teng linaheng tse 28.
Koetliso boemong ba botsamaisi ke ntlha ea bohlokoa mme mokhatlo o sebelisana 'moho lekaleng lena le likolo tse tumileng tsa machaba tsa lihotele le tsa phepelo, joalo ka École Hôtelière e Lausanne le Univesithi ea Cornell USA, e ileng ea hlophisa linako tsa tlhahisoleseling e tebileng nakong ea Kopano e Akaretsang. . Libui tse ngata tsa bohlokoa li ile tsa kenya letsoho lithupelong, li sebetsana le lintlha tse ngata tse thahasellisang le tse ka sehloohong: moruo, tsamaiso ea lihotele, papatso, theknoloji, le papiso ea liketane tsa lihotele le lihotele tse ikemetseng tlas'a pono ea lefatše lohle.
Lihlooho tse neng li tšohloa nakong ea Letsatsi la Univesithi e hlophisitsoeng ke Chris Norton, Motsamaisi oa Khoebo le Puisano bakeng sa École Hôtelière e Lausanne, e mabapi le tlhokahalo ea liketane le lihotele tse ikemetseng ho eketsa kapa ho theha boleng, ka lithupelo tse tharo: ea pele e ne e le ea ho rekisa ka e-mail. e nang le sehlooho se reng "Ho Finyella moreki" (e etelletsoeng ke Moprofesa Hilary Murphy), ea bobeli ka leano la IT, "Ho theha leano le thehiloeng theknoloji ea boitsebiso bakeng sa moeti oa nakong e tlang" (e etelletsoeng ke Moprofesa Ian Millar), ha seboka sa boraro se ne se le teng. ka "Leano le sebelisitsoeng - Lisebelisoa tsa 'nete bakeng sa mathata a sebele (e etelletsoeng ke Liprofesa Demian Hodari, Hilary Murphy le Ian Millar).
Boemo ba moruo oa lefats'e ka sebele ke taba e chesang haholo 'me boemo ba hona joale bo hlalositsoe ke setsebi sa' nete, Dr. Sandro Merino, Hlooho ea Tsamaiso ea Maruo UBS, ha World Economic Forum Report 2008 ka kotsi ea lefats'e le bohlokoa ba eona bakeng sa lefats'e. indasteri ea kamohelo ea baeti e ile ea hlahlojoa ke Janice L. Schnabel, Marsh Inc. USA, & Martin Pfiffner, Kessler & Co, Zurich. Kaofela ha rōna re batla ho tseba hore na bokamoso bo tla ba life lefatšeng ka bophara. Nick van Marken, Molekane oa Deloitte Touche, o lekile ho fana ka likarabo.
Lihotele tse tsamaisoang ke bohobe ba letsatsi le letsatsi ba batsamaisi ba lihotele, 'me Martin Wiederkehr, Motsamaisi oa Sehlopha, TransGourmet Schweiz AG, o bontšitse melemo ea ho sebetsa le mofani oa thepa a le mong.
Mabapi le papatso, tlatsetso ea Jürg Schmid, CEO ea Switzerland Tourism, e bile katleho e kholo. O fane ka kakaretso e ntle ea maano ao sehlopha sena sa papatso se se phehelletseng ho theha lebitso, le boemo le ho khothaletsa bohahlauli Switzerland ha ho tobane le liphetoho tse potlakileng litlhoko tsa bareki. Kaho le taolo ea boitšepo ba motho, sesebelisoa se ka sehloohong sa ho aha setšoantšo sa hotele le botšepehi ba bareki, e ne e le sehlooho se neng se tšohloa ke Christof Küng, EurEta, Küng Identità. Bakeng sa barupeluoa ba likopano, bareki haholo-holo ba na le "batsamai ba mabothobotho", bao mekhoa ea bona e ileng ea tšohloa ke Margaret M. Ceres ha a ntse a fana ka liphello tsa phuputso e entsoeng ke American Express ka ba nang le likarete tsa Platinum le Centurion.
Sehlooho se seng se haufi le pelo ea botsamaisi ba lihotele ke thekenoloji, lekala le boemong ba tsoelo-pele e potlakileng le e tsoelang pele. "Likarete tse tafoleng - ts'ireletso ea tefo ea karete ea mokitlane" e ne e le sehlooho se neng se nahanoa ke Niklaus Santschi, Hlooho ea Thekiso & Marketing, Telekurs Multipay AG, ha Leo Brand, CEO oa Swisscom Hospitality Services a bua ka tsamaiso ea marang-rang a hotele le bokamoso ba mahlale a tlhahisoleseling indastering ea ho amohela baeti. Litebello tsa bareki li ntse li eketseha letsatsi le letsatsi mme Tim Jefferson, Motsamaisi e Moholo oa The Human Chain, o hlalositse mokhoa oa ho ntlafatsa litšebeletso tsa bareki lekaleng la bolulo.
Sehlopha sa baemeli ba litsebi, se tsamaisoang ke Ruud Reuland, Motsamaisi Kakaretso oa École Hôtelière e Lausanne, se buisane ka mathata a fapaneng le menyetla e tobaneng le liketane tsa lihotele le lihotele tse ikemetseng. Sehlopha sena se ne se e-na le: Innegrit Volkhardt, Motsamaisi oa Lipuisano, Bayerischer Hof, Munich, Michael Gray, Mookameli Kakaretso, Hyatt International Hotel The Churchill, London Reto Wittwer, Mopresidente & CEO, Kempinski Hotels & Resorts Emanuel Berger, Moemeli ea ka Sehloohong oa Boto Victoria Jungfrau. Pokello Vic Jacob, Motsamaisi Kakaretso, Suvretta House St. Moritz.
EHMA (European Hotel Managers' Association) ke mokhatlo o sa etseng phaello o entsoeng ka batsamaisi ba lihotele tsa maemo a holimo tsa linaleli tse 4 le 5 'me o ikemiselitse ho boloka moea oa botsoalle le litekanyetso tse phahameng tsa boitšoaro khoebong ea lihotele. EHMA e na le nalane e khutlelang morao lilemong tse mashome a mararo a metso e mene, tseo ka tsona mokhatlo o seng o holile haholo. Ha e le hantle, qalong e ne e e-na le batsamaisi ba seng bakae feela ba lihotele, athe kajeno e na le litho tse 450 linaheng tse 28. Ho ea ka lipalo, mokhatlo o emela lihotele tse 360, likamore tse likete tse 92, basebetsi ba likete tse 72 le phaello ea selemo ea li-euro tse ka bang limilione tse likete tse 6. Mabapi le boleng, EHMA ke mokhatlo oa pele le oa pele oa metsoalle e nang le tjantjello e kopanetsoeng bakeng sa mosebetsi oa bona, ba ikemiselitseng ho boloka boemo bo phahameng ba botsebi ba motho ka mong le botumo ba mekhatlo eo ba e emelang. Sepheo sa EHMA ke ho theha marang-rang, potoloho ea mehopolo, tsebo, phihlelo, mathata le liphello e le ho eketsa botsebi ba lefapha. Moemeli oa naha ea Italy ebile e le Mopresidente oa hajoale ke Johanna Fragano, molaoli kakaretso oa Hotel Quirinale e Roma.
