Ho hlaolela botšepehi ba basebetsi

Ho bonahala e mong le e mong a batla basebetsi ba tšepahalang, leha ho le joalo, ke likhoebo tse fokolang tsa bohahlauli tse bonahalang li tseba ho fumana botšepehi bona. Ha e le hantle, bohahlauli bo tsejoa ka phallo e phahameng ea basebetsi, meputso e tlase, 'me hangata tsamaiso e se nang thuso. Ke phoso ho iphapanyetsa taba ea hore likamano tsa basebetsi le mohiri hangata li ama boiphihlelo ba bohahlauli mme e ka fetoha mofuta o moholo oa papatso e ntle kapa e mpe.

Ho bonahala e mong le e mong a batla basebetsi ba tšepahalang, leha ho le joalo, ke likhoebo tse fokolang tsa bohahlauli tse bonahalang li tseba ho fumana botšepehi bona. Ha e le hantle, bohahlauli bo tsebahala ka phalliso e phahameng ea basebetsi, meputso e tlase, 'me hangata tsamaiso e se nang thuso. Ke phoso ho iphapanyetsa taba ea hore likamano tsa basebetsi le mohiri hangata li ama boiphihlelo ba bohahlauli mme e ka fetoha mofuta o moholo oa papatso e ntle kapa e mpe. Ha e le hantle tsamaiso e ntle e susumetsa botšepehi 'me hangata e fella ka mofuta oa tšebeletso ea bareki e hlahisang bareki ba pheta-pheta (ba tšepahalang). Ho u thusa ho theha botšepehi ba basebetsi, Tourism Tidbits e u fa litlhahiso mabapi le mekhoa ea ho eketsa botšepehi ba basebetsi ba hau le ho fana ka boiphihlelo bo betere ba litšebeletso tsa bareki.

Lefapheng, joalo ka bohahlauli, moo batho ba rerang ho lula lilemo tse 'maloa, boiphihlelo ba mosebeletsi bo batla bo le bohlokoa kapa bo bohlokoa joalo ka boiphihlelo ba bareki. A mang a mabaka a etsang hore basebetsi ba bohahlauli ba tle ba tletlebe ka mesebetsi ea bona ke ho hloka lipakane tse hlakileng, ho hloka mosebetsi o boima le ho hloka matšeliso a loketseng. Ana ke libaka tse tharo tseo tsamaiso ea bohahlauli e lokelang ho ipotsa lipotso tse tebileng ho tsona. Basebetsi ha ba khone ho etsa mosebetsi oa bona haeba tlhaloso ea mosebetsi e fetoha letsatsi le letsatsi. Ka mokhoa o ts'oanang, maemo a se nang monyetla oa tsoelo-pele a atisa ho etsa hore motho a hane ho etsa mosebetsi oa hae hantle. Khoebong e matla joalo ka bohahlauli tšoara basebetsi ba hau joalo ka ha eka ke baeti ba hau.

Etsa bonnete ba hore basebetsi baa tseba hore u karolo ea sehlopha se le seng. Hangata tsamaiso ea bohahlauli e 'nile ea qosoa ('me ka linako tse ling e le ka toka) ka ho itšelisa pele le ho tšoenyeha feela ka basebetsi kamora moo. Bahiri ba hloahloa ba utloisisa hore ho nyolloa ha meputso ho bohlokoa haholo ho ba ka tlase ho lere ho feta ba holimo. Etsa bonnete ba hore u tataisa basebetsi ba hau ka mohlala eseng ka mantsoe feela.

Hlalosa seo u se lebeletseng ho basebetsi ba hau. U se ke ua nahana letho. Bahiri ba na le tokelo ea ho lebella hore tlhahisoleseding e nepahetseng e lule e le lekunutu, hore litaba tsa botho ha lia lokela ho ama tšebetso ea mosebetsi, le hore basebetsi ba tla mamela pele ba nka khato. Bahiri ba boetse ha ba na tokelo feela empa ba boetse ba na le boikarabelo ba ho khaotsa ho seba feela mosebetsing, ho tiisa hore ho sebelisoa melao e sireletsang basebetsi ba bang libakeng tsa mosebetsi tse tletseng bora le litaba tsa khethollo ea botona le botšehali, morabe le bolumeli.

Thusa basebetsi ho utloisisa mofuta oa litšebeletso tsa bareki tseo u batlang hore ba fane ka tsona ka ho ba tšoara joalo ka bareki. Bahahlauli ba atisa ho hlalosa litšebeletso tse ntle tsa bareki e le ho fana ka botšepehi, karabelo le boleng ba nako (chelete). Nahana kamoo u ka fetolelang maikutlo ana a mantlha tikolohong ea sebaka sa mosebetsi. U tšepahala hakae, na u phethahatsa litšepiso kapa u li bua feela? Na u arabela litlhoko tse khethehileng kapa u qotsa feela melaoana ea k'hamphani, 'me na basebetsi ba hau ba natefeloa (ba fumana boleng) mesebetsing ea bona kapa ba beha nako feela e le hore ba fumane moputso?

Basebeletsi ba sebetsa hantle ha ba fuoa moputso bakeng sa mosebetsi o entsoeng hantle. Hangata liropo tse ntle li finyella ho hongata ho feta ho se tsotelle. Toba taba ha u babatsa basebeletsi ba hao 'me u hopole hore meputso e menyenyane e fanoang khafetsa hangata e etsa moputso o moholo o fetang o le mong o fanoang hang kapa habeli ka selemo.

Tletlebo ea pele ea bohahlauli ke hore baeti ba ikutloa hore ha ba nkoe e le batho ka bomong. Ke hangata hakae baokameli ba bohahlauli ba hopotsang basebetsi ho tšoara motho ka mong joalo ka motho ka mong? Koetliso e ntle ka ho fetisisa ea litšebeletso tsa bareki eo u ka e fang basebetsi ba hau ke ho ba tšoara ka tsela eo u batlang hore ba tšoare baeti ba hau ka eona. Bontša kutloelo-bohloko ho basebetsi 'me u arabele ha tlokotsi e hlaha. Ha u bua le basebetsi sebelisa mabitso a bona 'me u ba tsebise hore ke karolo ea bohlokoa ea sebopeho sa khoebo.

Ha botšepehi bo lahleheloa ke mosebetsi oa ho bo fumana hape. Seo se bolela hore u se ke ua tšaba ho kōpa tšoarelo ha u entse phoso ’me u tsepamise maikutlo ho lokiseng bothata ho e-na le ho beha molato bakeng sa bothata. Haeba ho khoneha etsa ntho e 'ngoe e eketsehileng bakeng sa mosebeletsi ea utloileng bohloko e le pontšo ea ho ikoahlaea.

Hlokomela hore batho ba bangata ba na le bothata ba ho fetoha. Le hoja basebetsi ba bangata ba tla nyatsa batsamaisi ka lebaka la ho hana ho fetoha, batho ba bangata ba tšaba phetoho. Hangata mohopolo oa pele o kenang likelellong tsa rona ke "ke tla lahleheloa ke eng ka lebaka la phetoho ee?" Hopola hore tahlehelo e ka ’na ea se be ea chelete empa hape e ka ’na ea e-ba ho lahleheloa ke botumo kapa ho lahleheloa ke tlhompho. Hopola hore ha u hlahisa phetoho ho na le meeli ea hore na motho kapa sehlopha se ka amohela phetoho e kae. Qetellong ntle le haeba ho na le lebaka la ho boloka phetoho, batho ba bangata ba tla khutlela mekhoeng ea khale, leha ba re ba khetha e ncha.

Hopola hore ntle le maikutlo a botšepehi ba botho ho sehlopha le ho motho ea kenyang phetoho basebetsi ba hau ba ka 'na ba se be le takatso e hlokahalang ea ho "kotsisa" phetoho. Hangata re ka hlōla ho haella ha botšepehi ba botho ka ho hlahloba bothata ebe re fana ka tharollo. Ka mohlala, haeba basebeletsi ba hao ba sa tsebe seo ba lokelang ho se etsa kapa hore na ke hobane'ng ha ba se etsa, ba fe setšoantšo se akaretsang sa bohlokoa ba phetoho e fanoeng boemong ba basebetsi. Haeba ka lehlakoreng le leng basebetsi ba bontša hore ha ba tsebe seo ba lokelang ho se etsa, joale fana ka koetliso e eketsehileng kapa thuto.

U hloka ho ba le kutloisiso kapa bothata ba hau, empa bahiri ha se litsebi tsa kelello 'me ha ho hlokahale hore e be litsebi tsa kelello. Mohiri e mong le e mong o lokela ho beha litekanyetso tsa hore na ke mathata a makae a botho a amohelehang tikolohong ea mosebetsi. Indastering ea litšebeletso tse kang bohahlauli, bareki ba na le tokelo ea ho lebella pososelo, botsoalle le tšebeletso e ntle ea bareki ho sa tsotellehe hore na mathata a botho a mosebeletsi ke afe. Beha litekanyetso 'me u li qobelle ka toka kamoo ho ka khonehang.

Bala puo ea 'mele. Ha u bua le mosebeletsi ela hloko puo ea hae ea 'mele. Mohlala, haeba mosebeletsi oa hau a u furalla, na o u joetsa hore ha a lumellane le uena kapa pholisi ea hau, 'me ho sa tsotellehe hore na u rerile ho e phethahatsa? Haeba motho eo a khelosa mahetla a hae, na u lahleheloa ke tlhokomelo ea hae 'me u hloka ho e khutlisa ka ho botsa lipotso tsa botho? Hlokomela hore ho phuthoa matsoho ho ka ’na ha bontša hore mosebeletsi oa hao ha a u lumele le hore mahlo a lelera a ka ’na a bontša ho lahleheloa ke thahasello ho seo u se buang.

About Mongoli
Dr. Peter E. Tarlow ke mopresidente oa T & M, mothehi oa khaolo ea Texas ea TTRA le sengoli le sebui se tummeng mabapi le bohahlauli. Tarlow ke setsebi litabeng tsa sociology ea bohahlauli, nts'etsopele ea moruo, polokeho ea bohahlauli le polokeho. Tarlow o bua likopanong tsa babusisi le tsa mmuso mabapi le bohahlauli mme o tšoara lithupelo lefatšeng ka bophara le bakeng sa mekhatlo e mengata le liunivesithi. A ka finyelloa ka ho romela ka ho [imeile e sirelelitsoe].

SEO U LOKELANG HO SE NKA HO SEHLOOHO ENA:

  • Bahiri ba boetse ha ba na tokelo feela empa ba boetse ba na le boikarabelo ba ho khaotsa ho seba feela mosebetsing, ho tiisa hore ho sebelisoa melao e sireletsang basebetsi ba bang libakeng tsa mosebetsi tse tletseng bora le litaba tsa khethollo ea botona le botšehali, morabe le bolumeli.
  • In an industry, such as tourism, where people plan on staying a few years, the employee experience is almost or as important as the customer experience.
  • Are you responsive to special needs or merely quote company regulations, and do your employees enjoy (receive value) from their jobs or are they merely putting in time so as to receive a paycheck.

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