IATA e theha lenaneo la Modern Airline Retailing

IATA e theha lenaneo la Modern Airline Retailing
IATA e theha lenaneo la Modern Airline Retailing
ngotsoeng ke Harry Johnson

Indasteri ea lifofane e tlameha ho sebelisa mekhoa ea morao-rao ea thekiso e tla hlahisa boleng bo eketsehileng bakeng sa baeti le ho fokotsa mathata.

Mokhatlo oa Machaba oa Lipalangoang tsa Moeeng (IATA) o phatlalalitse ho theoa ha Lenaneo la Sejoale-joale la Thekiso ea Lifofane ho ntšetsa pele ho teba ha bareki le tlhahiso ea boleng indastering ea lifofane.

Phetoho e tla potlakisoa ke khokahanyo ea baamoheli ba lifofane tse tsoetseng pele ba tla sebetsa 'moho ka IATA.

Barupeluoa ba Consortium ba kenyelletsa American Airlines, Air France-KLM, British Lufthansa, Emirates, Finnair, Iberia, Lufthansa Group, Oman Air, Singapore Airlines le Xiamen Airlines.

Sebakeng sa kajeno, boiphihlelo ba bareki bo angoa ke litekanyetso, lits'ebetso le thekenoloji ea lilemo tse mashome, 'me indasteri ea lifofane e tlameha ho amohela mekhoa ea morao-rao ea thekiso e tla hlahisa boleng bo eketsehileng bakeng sa baeti le ho fokotsa mathata a litlhoko tsa ho hlahloba litokomane tsa bapalami tse ntseng li eketseha.

Khoebo ea Sejoale-joale ea Lifofane e tla rarolla bothata bona le ho hlahisa menyetla ea ho theha boleng ka ho fetola kabo ea lifofane hore e be tsamaiso ea "Offers and Orders" e tla tsamaisana le seo barekisi ba bang ba bangata ba se sebelisang.

"Sepheo sa rona ke ho theha boleng ba baeti ka ho fihlela litlhoko tsa bona. Rea tseba hore bapalami ba batla phihlelo ea digital e se nang moeli; 'me ba lebeletse tšebeletso e tsitsitseng ho sa tsotellehe hore na ba rekile leeto la bona joang. Ka matla a mokhatlo oa lefatše ka bophara oa lifofane tse etelletseng pele ka mor'a rona, lilemo tse 'maloa tse tlang li ikemiselitse ho bona phetoho e potlakileng le e felletseng ea boiphihlelo ba bareki," ho boletse Muhammad Albakri, Motlatsi oa Moporesidente e Moholo oa IATA, Litšebeletso tsa Phallo ea Lichelete le Kabo ea Lichelete. 

Phetolelo ea ho Retailing ea Sejoale-joale ea Lifofane 

Lenaneo la Modern Airline Retailing le hahiloe holim'a litšiea tse tharo:

Boitsebiso ba Bareki

  • Maemo a indasteri, a thehileng holim'a maemo a One ID, a lumella bapalami ho tsamaisa leeto la bona ka ho arolelana tlhahisoleseling esale pele le ts'ebetso ea ho se khone ho ikopanya le boema-fofane ho ipapisitse le kananelo ea biometric. Ho feta moo, lenaneo lena le tla lumella lik'hamphani tsa lifofane ho fana ka boiphihlelo bo sa reroang ho liteishene tse fapaneng le li-touchpoints le ho ba le ponahalo e kholo ho barekisi ba maeto a mang bao ba sebetsanang le bona.  

Retailing with Offers

  • Khatelo-pele e se e ntse e tsoela pele ka thekiso e fetang e le 'ngoe ho tse 10 tsa maeto a tsoang ho New Distribution Capability (NDC) interface; 'me lik'hamphani tse ling tsa lifofane li se li na le lipehelo tse fetang 30% tse sa tobang tse tlang ka NDC. Maemo a indasteri a tla tsoela pele ho fetoha maemong a motho ka mong, litheko tse matla, liphutheloana tse kenyelletsang litaba tsa mokha oa boraro joalo ka li-intermodal, le likhetho tsa tefo ea dijithale. Baeti ba tla ba le khetho e ngata 'me ba bone boleng bo felletseng ba se fanoang, ho sa tsotelehe hore na ba reka ka webosaete ea lifofane kapa ka moemeli oa maeto.

Ho tlisoa ka Liodara

  • Ka Litaelo, baeti ha ba sa tla hlola ba ts'oara lipakeng tsa linomoro tsa litšupiso tse fapaneng le litokomane (li-PNR, litekete tsa elektronike le Litokomane tse fapaneng tsa elektroniki) haholo-holo ha ba sebetsana le litšitiso tsa maeto kapa liphetoho tsa maeto. Maemo a indasteri ho tšehetsa phetoho ena a se a ntlafalitsoe joalo ka karolo ea morero oa ONE Order. Mohato o latelang ke litekanyetso tse felletseng tsa liindasteri tse tla lumella lik'hamphani tsa lifofane ho nchafatsa meralo ea khale eo theknoloji ea lifofane e lutseng ho eona hajoale.

Leeto le Tšehetsoeng ke Indasteri

Ofisiri e ka Sehloohong ea Khoebo ea Swiss International Air Lines ebile e le Setho sa Boto Tamur Goudarzi Pour, o itse: “Joaloka baetapele ba indasteri, lifofane tsa Lufthansa Group li tsamaisitse le ho ikopanya le IATA Airline Retailing Consortium joalo ka litho tse thehiloeng. Re ikemiseditse ka tieo lenaneong le lecha la IATA Modern Airline Retailing mme re dumela hore consortium e tla thusa ho fihlela maikemisetso a yona, mmoho re le indasteri. Phetoho ena ea maikutlo ka tšebelisano 'moho le ts'ebelisano' moho e ncha indastering ea rona 'me e tla bula tsela bakeng sa phetoho e hlokahalang haholo ea theknoloji e sieang morao litsamaiso tsa lefa. Kahoo, lifofane tsa Lufthansa Group li theohetse ponong ea rona mabapi le thekiso ea lifofane tsa sejoale-joale ho theha boleng ba 'nete bakeng sa bareki ba rona".

Mookameli oa American Airlines oa Retailing Retailing Neil Geurin o itse: "Ho rekisa lifofane tsa sejoale-joale ho nolofatsa boiphihlelo ba bareki mme ho tlisa lihlahisoa le lits'ebeletso tsa rona ho bareki ba bangata le ho feta. Ho tlatsa phetoho ho 100% Offers and Orders e ke ke ea e-ba mosebetsi o bonolo. Leha ho le joalo, re na le ts'epo ea bokhoni ba rona ba ho fihlela sephetho sena bakeng sa bareki ba rona kaha indasteri ea rona e na le rekoto e netefalitsoeng ea mathata a rarahaneng le ho fana ka litharollo tse ncha. Re thabetse ho sebetsa le balekane bohle ba rona, ebang ke k'hamphani ea kabo ea lefats'e, morekisi oa maeto le moreki oa khoebo, ho phahamisa matla a theknoloji e ncha ho thusa bareki ba rona boiphihlelo bo betere. ”

Motlatsi e Moholo oa Motlatsi oa Oman Air - Lekhetho, Retail & Cargo Umesh Chhiber, o itse: "Re thabetse ho ba karolo ea leeto la phetoho ho ea thekiso ea morao-rao, consortium e ke ke ea sebelisana le lifofane feela empa le balekane ba theknoloji ba nang le pono e tšoanang. Oman Air e lumela ka matla hore 100 % Litlhahiso le Liodara hammoho le ONE Order li ka thusa indasteri eohle ea maeto ka ho nchafatsa lits'ebetso tsa lefa ".

Motsamaisi e Moholo oa Kabo le Litefo oa Air Canada hape e le Molulasetulo oa Lekhotla la Keletso la Kabo ea Kabo ea IATA Keith Wallis o itse, "NDC e thehile monyetla o moholo oa hore lik'hamphani tsa lifofane li fetole lihlahisoa le lits'ebeletso tsa tsona hore li shebane le bareki haholoanyane. Ka ts'ehetso ho tsoa ho likhamphani tsa lifofane tsa boleng bo holimo joale li ka nka mehato e latelang ea ho ba barekisi ba 'nete ba sejoale-joale, tse shebaneng le boiphihlelo ba bareki.

"Lifofane joale li ka theha Litlhahiso tse ncha tse tlamang bareki. Ka ho sebelisa liodara, re ka nolofatsa theko eohle le boiphihlelo ba maeto. Joalo ka indasteri, ona ke monyetla o sa tloaelehang ebile o ikhethile oa ho etsa phetoho-phetoho ea tsela eo re etsang khoebo ka eona, ”ho boletse Wallis.

"Ho reka maeto a sefofane inthaneteng ho lokela ho ba bonolo joalo ka ha bareki ba ne ba ka lebella. 'Me ha ho hlokahala hore ho etsoe phetoho hobane merero ea maeto e fetohile kapa ho e-na le tšitiso, le eona e lokela ho ba e se nang moeli. Ho feta moo, lefats'eng la Litlhahiso le Litaelo, lifofane ha li sa tla hlola li itšetleha ka litsamaiso tsa bespoke tse hahiloeng ho pota-pota litekanyetso tsa lefa le lits'ebetso tse ikhethang ho tsamaea ka sefofane, ho khothaletsa bahlolisani ba bacha ho kena 'marakeng, "ho boletse Albakri.

IATA e tshehetsa phetoho ena ka ho nolofatsa ntshetsopele ya maemo a indasteri le ho netefatsa hore maemo ana, ditataiso tsa ho kenngwa tshebetsong le bokgoni bo bong bo hlokehang di fumaneha habonolo ho bohle. IATA e boetse e tsoela pele ho sebelisana le bankakarolo bohle ba ketane ea boleng ho netefatsa hore lintlha tsa bohloko tsa tekheniki lia tsejoa le ho sisinya mekhoa ea indasteri moo ho khonehang.



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Harry Johnson

Harry Johnson e bile mohlophisi oa kabelo bakeng sa eTurboNews ka lilemo tse fetang 20. O lula Honolulu, Hawaii, ’me o tsoa Europe. O thabela ho ngola le ho akaretsa litaba.

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