Li-Trendsetters in World Tourism: WTTC Lenaneo la Seboka sa Cancun

The WTTC Lenaneo la Seboka: Ka linako tsohle Cancun, Mexico (CST)

Mantaha oa la 26 Mmesa, 2021:

09.45 - 10.05       Mokete oa ho Bula

  • Christopher J. Nassetta, (Ho tiisitsoe) Molula-setulo, Lekhotla la Lefatše la Maeto le Bohahlauli le Mopresidente le Mookameli e Moholo, Hilton
  • Carlos Manuel Joaquin Gonzalez, (E tiisitsoe) 'Musisi oa Quintana Roo

10.15 – 11.20       THUTO YA 1 – SETSHWANTSHO SE SE KGOLO

10.15 - 10.55       Phanele: COVID-19, Ho tloha Qalong ho fihlela Hona joale, e hlophisitsoeng ke WTTC Moemeli Kathleen Matthews.

Nakong ea likhoeli tse 'maloa karolong ea pele ea 2020, lefatše le ile la fetoha. COVID-19 e bakile tlokotsi e makatsang, ha e ntse e fetola tsela ea rona ea bophelo haholo. Lekala la Maeto le Bohahlauli le amehile haholo. Ho bonahala eka ka bosiu bo le bong, linaha tse makholo li ile tsa emisa maeto a machaba. Ka 2020, mesebetsi e limilione tse 197 ea Maeto le Bohahlauli e ile ea lahleha le $5.5 trillion ho GDP ea lefatše. Leha ho le joalo lekala la rona le lutse le tsitsitse ho sa tsotellehe mathata. Ka Coronavirus ka pele le setsi, lekala le ithutile eng mathateng a fetileng, re se re fihlile ho kae, mme re ka etsa eng ho hlaphoheloa kapele kamoo ho ka khonehang bothateng boo? 

  • Arnold Donald, Mopresidente le Ofisiri e ka Sehloohong ea Phethahatso, Mokhatlo oa Carnival
  • Greg O'Hara, Mothehi le Molekane ea Laolang, Certares
  • maroto kings, Letona la Indasteri, Khoebo le Bohahlauli la Spain
  • José Reynoso del Valle, Motlatsi oa Mopresidente oa Phethahatso le Ofisiri e ka Sehloohong ea Lekeno, Telmex
  • Matthew Upchurch, Molula-setulo le Ofisiri e ka Sehloohong ea Phethahatso, Virtuoso

10.55 – 11.20       Lithuto tsa Flash: Ho Tloha ka Tšusumetso ho ea ho Pholiso

Baetapele ba tla arolelana liphihlelo tsa bona, temohisiso le lithuto tsa bona mabapi le ho sebetsana le COVID-19 le ho potlakisa ho hlaphoheloa ha karolo kapa indasteri ea bona.

  • Senotlolo 1: Keith Barr, Ofisiri e ka Sehloohong ea Phethahatso, Sehlopha sa InterContinental Hotels
  • Senotlolo 2: Ariane Gorin, Mopresidente, Litšebeletso tsa Khoebo, Expedia

11.20–12.05        Strategic Insight Sessions in Parallel

Ho fetola Bokamoso bo Kopanetsoeng: Pale ea Amerika Leboea
E tsamaisoa ke Armie Weissmann

Leha linaha le linaha tsa Amerika Leboea li nkile maano a fapaneng haholo a ho rarolla mathata, sebaka sena se ne se ts'oere sepheo sa sona sa ho tsitsisa moruo oa lehae, ho ts'ehetsa tsoelopele ea khoebo le ho boloka mesebetsi. Ho hlahisa chelete e fetang lidolara tse libilione tse 240 ho sebelisoa ke baeti ka 2019, sebaka sena ke sebaka se ka pele. Ebile, Canada, Mexico le United States li maemong a holimo linaheng tse 15 mabapi le tlatsetso ea Maeto le Bohahlauli ho GDP. Ha re hetla morao ho ea pele, linaha tsa Amerika Leboea li ithutile lithuto life, 'me tsee li fetola bokamoso ba Travel & Tourism sebakeng sefe?

  • Alex Zozaya, Molula-setulo, Apple Leisure Group
  • J.D. O'Hara, Mookameli ea ka Sehloohong, Sehlopha sa Maeto sa Internova
  • Robin Tauck, Mong'a-'moho, Tauck Inc; Molula-setulo, Tourism Cares USA
  • Fred Dixon, Mopresidente le Ofisiri e ka Sehloohong ea Phethahatso, NYC & Company
  • Greg Webb, Ofisiri e ka Sehloohong ea Phethahatso, Travelport

Lipale tsa Bochabela: Tsela ea Asia-Pacific ea ho Pholosa le ho Feta
E tsamaisoa ke Aradhana Khowala, CEO Aptamid Partners

Lilemong tse leshome tse fetileng, sebaka sa Asia-Pacific e 'nile ea e-ba mokhanni oa kholo ea Travel & Tourism, e leng karolo ea 34% ea kakaretso ea maeto le Bohahlauli a sebelisitsoeng ka 2019. Ho koaloa ha meeli ea machaba nako e telele le tahlehelo ea mesebetsi e fetang limilione tse 19 tsa Maeto le Bohahlauli Asia-Pacific ka 70. Ha sebaka sena se angoa ke seoa sena la pele, lekala le ile la tlameha ho lula le le maemong a maqakabetsi empa le tiile boitelong ba lona ba ho boloka sechaba. bophelo bo botle, tsoelopele ea khoebo le mesebetsi. Ke lithuto life tseo sebaka sa Asia-Pacific se ka arolelanang le lefats'e mme ke eng se lokelang ho etsoa ho ba mokhanni oa kholo ea Travel & Tourism?

  • Pansy Ho (Ho Tiisitsoe), Molula-setulo-mmoho le Motsamaisi oa Phethahatso, MGM China Holdings Limited
  • Tadashi Fujita, Motsamaisi, Japan Airlines
  • James Liang, Co-Mothehi le Molula-setulo ea Phethahatso, Sehlopha sa Trip.com
  • Bernadette Romulo-Puyat, Mongoli oa Bohahlauli oa Philippines
  • Puneet Chhatwal, Motsamaisi oa Tsamaiso/CEO, Indian Hotels Co. Ltd.

'Mapa oa Bokamoso: Ho Potlakisa Tsosoloso ea Europe
E hlophisitsoeng ke Ros Atkins (BBC)

Europe esale e le sebaka se phahameng ka ho fetesisa lefatšeng ka bophara, se etelletse pele tšebeliso ea baeti ba machabeng, ka lidolara tse limilione tse likete tse 619 tse sebelisitsoeng ka selemo sa 2019 feela. Joalo ka libaka tse ling tse ngata, lekala la Europe la Maeto le Bohahlauli le sentsoe ke COVID-19, 'me linaha tse ngata li beha lithibelo tsa maeto, tse lebisang tahlehelong ea mesebetsi e ka bang limilione tse 20 ka 2020. maqhubu a ile a sisinya matšoao a pele a ho hlaphoheloa 'me a phahamisa litloloko. Boiphihlelo ba Europe bo nang le COVID-19 bo ka ba molemo joang lefatšeng lohle, 'me ke eng e lokelang ho etsoa ho potlakisa ho hlaphoheloa ha lekala le ho ahela bokamoso bocha?

  • Caroline Leboucher (E tiisitsoe), Ofisiri e ka Sehloohong ea Phethahatso, Atout France - Setsi sa Ntlafatso ea Bohahlauli sa Fora
  • Friedrich Joussen (E tiisitsoe), Ofisiri e ka Sehloohong ea Phethahatso, Sehlopha sa TUI
  • Nigel Huddleston MP (E tiisitsoe), Letona la Bohahlauli la United Kingdom
  • Roberto Martinoli (E tiisitsoe), Mopresidente le Ofisiri e ka Sehloohong ea Phethahatso, Silversea Cruise
  • Robin Ingle (E tiisitsoe), Molula-setulo le Ofisiri e ka Sehloohong ea Phethahatso, Ingle International

Li-gears tsa Shifting bakeng sa ho hlaphoheloa: Ho Aha bocha Maeto le Bohahlauli Latin America
E lekantswe ke: Arturo Sarukhan (E tiisitsoe), Mopresidente, Sarukhan + Associates

Ha COVID-19 e hohola Latin America, e sentse mesebetsi e ka bang limilione tse 10 kamora eona. Ho koaloa ha meeli ea machaba ho sireletsa bophelo ba sechaba ho bile kotsi lekaleng mme ho entse tlatsetso ea eona ea GDP ea 2019 ea hoo e ka bang $ 300 bilione, sepheo sa ho hlaphoheloa eseng lets'oao tseleng ea kholo ea nako e tlang. Ke maano le maano afe a ntseng a kengoa tšebetsong kapa a lokelang ho kengoa tšebetsong ho khutlisa limilione tsa mesebetsi e senyehileng le US$110 bilione ea GDP e lahlehileng bakeng sa ho theha lekala le tsitsitseng haholoanyane, le tsitsitseng le le kenyeletsang bohle?

  • Martin Zanone (E tiisitsoe), Motsamaisi oa Tsamaiso, Eurotur
  • Hugo Desenzani (E tiisitsoe), Ofisiri e ka Sehloohong ea Phethahatso, Lihotele tsa Libertador, Libaka tsa Boikhutso le Li-Spas
  • Gordon Wilson (E tiisitsoe), Mopresidente, WorldReach Software
  • Jlebitso la Guerrero Orozco (Ho netefalitsoe), Motlatsi oa Letona la Bohahlauli la Colombia

Lithuto tsa Flash: Ho tloha ho Tšusumetso ho ea ho Pholiso

Baetapele ba tla arolelana liphihlelo tsa bona, lintlha le lithuto tsa bona mabapi le ho sebetsana le COVID-19 le ho potlakisa ho hlaphoheloa ho tloha ho theheng boiphihlelo ba ho se kopane le liphaseje tsa moea ho ea ho ntlafatsa liprothokholo tsa bophelo bo botle le polokeho. 

  • Richard Fain (E tiisitsoe), Molula-setulo le Ofisiri e ka Sehloohong ea Phethahatso, Royal Caribbean Cruises Ltd.

Hotseat: Teko, Ho Fihlela Ente
E tsamaisoa ke Peter Greenberg

Ho na le tlhoko ea ho netefatsa bokhoni bo lekaneng le bo potlakileng ba tlhahlobo ea COVID-19, eseng feela ho fokotsa ts'oaetso ea vaerase, pele ente e fumaneha hohle, empa hape hobane ke tlhokahalo ea hore baeti ba ikutloe ba bolokehile ebile ba phutholohile. Ho hlokahala eng ho etsa bonnete ba hore re na le palo e nepahetseng ea liteko tse fumanehang habonolo ka theko e tlase ka nepo e phahameng le nako e amohelehang ea phetoho? Ke neng moo ente e ka bang teng hohle?

  • Harry Theocharis , Letona la Bohahlauli la Greece

Panel: Ho Aha Bocha Tšepo ea Batsamai ho Tsoha ha COVID-19
E tsamaisoa ke Arnie Weissmann

Le hoja ho fumaneha hohle ha ente e tla fetoha papali bakeng sa Travel & Tourism; Litharollo tsa nakoana tse nolofalletsang batho ho phela le ho tsamaea pele ho ente e tla ba senotlolo. Leha lihlopha tse ling li ntse li le leqe ho tsamaea, bongata bo ntse bo hlohlelletsoa ke ho lelera, ha 83% ea baeti ba lefats'e ba rera ho tsamaea pele ente e fumaneha. Ho tloha ponaletsong le bonneteng ho isa ho khokahanyo, puisano, thekenoloji le liprothokholo, lekala la Maeto le Bohahlauli le aha joang boits'epo ba baeti ka mor'a COVID-19?

  • Marian Muro, Motsamaisi Kakaretso, Turisme de Barcelona
  • Enrique Ybarra, Mothehi, Mopresidente le Ofisiri e ka Sehloohong ea Phethahatso, City Sightseeing Lefatšeng ka Bophara
  • Claudia Cornejo, Letona la Khoebo ea Kantle ho Naha le Bohahlauli ba Peru
  • Gibran Chapur, Motlatsi oa Mopresidente oa Phethahatso, Palace Resorts
  • Daniel Richards, Mookameli ea ka Sehloohong le Mothehi, Global Rescue

14.20- 14.35 Hotseat: Motsamai wa Bokamoso
E tsamaisoa ke Glenda McNeal, Mopresidente Enterprise Strategic Partnerships, American Express

Maeto ke ts'ebetso ea kantle ho hae eo Maamerika a e hlokileng haholo. Leha ho le joalo maikutlo le litebello tsa baeti li kanna tsa fetoha nakong ea COVID-19. Ha re ntse re sebeletsa ho nchafatsa lekala la Maeto le Bohahlauli, litloaelo, litakatso le litlhoko tsa baeti li fetohile joang? Na maeto a tla talingoa ka tsela e fapaneng? Ha re ntse re sebeletsa ho khutlisa boitšepo ba baeti, re tlameha ho ikamahanya le maemo joang ho etsa hore lekala le atlehe hape?

  • Brian Chesky (E tiisitsoe), Mothehi-'moho le Ofisiri e ka Sehloohong ea Phethahatso, Airbnb

Strategic Insight Sessions in Parallel

Tsamaea ka Fast Lane: Maeto a Sireletsehileng le a Seamless
E tsamaisoa ke Peter Greenberg

Kaha 45% ea bapalami ba itokiselitse ho lahla liphasepoto tsa bona tsa pampiri le ho sebelisa boitsebiso ba biometric ho e-na le hoo, ho hlakile hore boitsebiso ba digital le boitsebiso ba biometric bo tla ba bohlokoa le ho feta. Sena se tla kopanngoa le ho potlakisa lits'ebollo tsa bophelo bo botle le polokeho, ho tloha mohopolong oa mocheso ho isa ho li-sprays tsa electrostatic. Ha lefapha le ntse le eketsa boikitlaetso ba lona ba ho fana ka boiphihlelo bo bolokehileng le bo se nang moeli ba moeti ho aha boits'epo ba baeti, le tla arabela joang litlhoko tse ncha tsa bophelo bo botle le ho kopanya liteko pele ho ente, ha le ntse le leba leetong le sa amaneng le baeti? 

  • MONGOLI OA SEBELE: Sean Donohue, Ofisiri e ka Sehloohong ea Phethahatso, Boema-fofane ba Machaba ba Dallas Fort Worth
  • Kelly Craighead, Mopresidente le Ofisiri e ka Sehloohong ea Phethahatso, CIA
  • Miguel Leitmann, Motsamaisi e Moholo oa Sehlopha, Vision-Box
  • Jose Ricardo Botelho, Ofisiri e ka Sehloohong le Motsamaisi oa Phethahatso, ALTA

Linaha tse Hole, Mekhoa e Tloaelehileng: The Harmonization of Health & Safety Protocols
E tsamaisoa ke Chris Ship

Kamora ho koaloa ha thepa le ho eketseha ha mosebetsi o hole, baeti ba labalabela ho feta leha e le neng pele ho fumana linaha tse ncha kapa ho fumana tseo ba li tloaetseng, ha 79% ea batho ba ipolelang hore ba na le monyetla oa ho etela moo ba eang teng hang ha lithibelo li tlositsoe. Ho feta moo 69% ea baeti e supa bohloeki le mehato ea bophelo bo botle le polokeho e le karolo ea bohlokoa ea ho aha boits'epo bocha. Mehato ea bophelo bo botle le polokeho e fetotsoe joang, 'me e thusitse ho fola joang?

  • Letsatsi la Kim, Ofisiri e ka Sehloohong ea Phethahatso, Boema-fofane ba Machaba ba Denver
  • Ronella Tjin Asjoe-Croes (E tiisitsoe), Ofisiri e ka Sehloohong ea Phethahatso, Bolaoli ba Bohahlauli ba Aruba
  • David Lavorel, Ofisiri e ka Sehloohong ea Phethahatso, Boemafofane le Meeli, SITA
  • Ted Balestreri, Molula-setulo le Ofisiri e ka Sehloohong ea Phethahatso, Khamphani ea Cannery Row
  • Andrea Grisdale , Mookameli ea ka Sehloohong le Mothehi a le mong, IC Bellagio

Ho tloha ho Moferefere ho ea ho Phetoho: Ho Sireletsa Basebetsi ba rona le ho Fumana Mesebetsi ea limilione tse 100
E laoloa ke Richard Quest, CNN

Ha ba fihlang ba emisa ka tšohanyetso mathoasong a 2020, mafura a kholo ea Travel & Tourism a ile a emisa mme lekala la loanela ho sireletsa basebetsi ba lona. Le hoja mahlahahlaha a lekala le maano a mmuso a fane ka mokhoa o hlokahalang oa bophelo, ho tla hlokahala ho eketsehileng ho khutlisa mesebetsi e limilione tse 100 e sentsoeng lefatšeng ka bophara. Jwalo ka lekala le nang le batho bohle, lekala le lokela ho etsa eng ho sireletsa dimilione tsa maphelo a itshetlehileng ka lekala lena le ho kgutlisa ba lahlehetsweng ke mesebetsi?

  • Shirley Tan, Mookameli ea ka Sehloohong, Rajawali Property Group
  • Jean-Baptiste Lemoyne, Letona la Naha bakeng sa Bohahlauli, Baahi ba Mafora Linaheng Lisele le Francophonie oa Fora
  • Mark Hoplamazian, Mopresidente le Ofisiri e ka Sehloohong ea Phethahatso, Hyatt Hotels Corporation
  • Paul Griffiths, Ofisiri e ka Sehloohong ea Phethahatso, Dubai Airports International

Qala hape, Fetola, 'me U Atlehe: Tsela ea ho Khutlisa Libakeng
E hlophisitsoeng ke Jacqueline Gifford

Takatso ea ho lula haufi le hae le ho etela malapeng kapa tikolohong ka 2020 e ile ea matlafatsoa ke boiketlo ba batho bao u ba tloaetseng le tšabo ea ho tšoaetsoa kapa ho behelloa ka thoko sebakeng se hole. Lipatlisiso li senotse hore 86% ea baeti ba lifofane ba morao-rao ba ne ba batla ba tšoenyehile haholo ka ho behelloa ka thoko ha ba ntse ba le leetong. Ha re ntse re shebile bokamoso, lekala le ka rua molemo joang ho tsosoloseng maeto a lehae le a libaka; 'me qetellong e ka potlakisa ho khutlela maetong a machaba joang, e leng senotlolo sa ho hlaphoheloa ha lekala?

  • Caroline Beteta, Mopresidente le Ofisiri e ka Sehloohong ea Phethahatso, Etela California
  • Gilda Perez-Alvarado, Ofisiri e ka Sehloohong ea Phethahatso ea Lefatše, JLL Hotels & Hospitality
  • Rob Torres, Motsamaisi oa Tsamaiso, Maeto, Google
  • Muzzammil Ahussain, Motlatsi oa Mopresidente oa Phethahatso, Maeto a Bareki, Seera
  • Christopher Thompson, Mopresidente le Ofisiri e ka Sehloohong ea Phethahatso, Brand USA

Ntlha ea bohlokoa: G20 e sebetsa

Koluoa ​​​​e e-s'o ka e e-ba teng e hloka khato le tšebelisano-'moho e e-so ka e bonoa. Sena se bonahala liketsong tse hokahaneng tseo G20 e li nkileng ha ho tobane le COVID-19. Ho fihletsoe eng tlas’a boeta-pele ba ’Muso oa G20 ’me ke eng hape e lokelang ho etsoa ho etsa hore lekala lee le hlaphoheloe?

Ahmed Aqil Al Khateeb (E tiisitsoe), Letona la Bohahlauli, Saudi Arabia

16.10-16.55: Panel: Ho Fumana Mesebetsi ea limilione tse 100
E lekantswe ke: Aradhana Khowala (Mohlanka ea ka Sehloohong oa Phethahatso le Mothehi, Aptamid Partners

Lekala la poraefete le ke ke la potlakisa ho hlaphoheloa le ho khutlisa mesebetsi e limilione tse 100 feela; tšebelisano ea sechaba le ea poraefete e bohlokoa. Melao-motheo ea bohlokoa ho tloha ho khokahanyo ea machaba ho bula meeli bocha le ho hokahanya litekanyetso tsa bophelo bo botle le bohloeki ho kenya tšebetsong liprothokholo tsa liteko tsa machaba le khothatso ea maeto; e tlameha ho amoheloa. Ha lefapha le ntse le tšoarana ka matsoho ho fihlela ho hlaphoheloa ka botlalo, ke lithuto life tse fumanoeng le hore na ke eng hape e lokelang ho etsoa hore motho a hlaphoheloe ka botlalo?

  • Craig Smith (E tiisitsoe), Mopresidente oa Sehlopha, Machaba, Marriott International
  • Luis Felipe de Oliveira, Motsamaisi Kakaretso, Lekhotla la Machaba la Boema-fofane (ACI) Lefatšeng
  • Isabella Hill, Motlatsi oa Motlatsi oa Motlatsi le Motsamaisi, Ofisi ea Naha ea Maeto le Bohahlauli; Lefapha la Khoebo la U.S
  • Luis Felipe de Oliveira, Motsamaisi Kakaretso, Lekhotla la Machaba la Boema-fofane (ACI) Lefatšeng

1:1: Ho Fetoha ho Tloha Mathata ho ea ho Maikutlo
E hlophisitsoe ke: Gloria Guevara (E netefalitsoe), Mopresidente le Mohlanka e Moholo oa Phethahatso, Lekhotla la Lefatše la Maeto le Bohahlauli

Puisano ena ea motho a le mong le Mopresidente oa mehleng le Mohlōli oa Moputso oa Khotso oa Nobel oa 2016 Juan Manuel Santos o tla hlahloba boiteko ba hae bo tiileng ba ho finyella poelano ea khotso le toka Colombia le phetoho e hlollang ea lekala la lona la Maeto le Bohahlauli. Colombia e ile ea fetoha joang ho tloha moo e neng e le koluoa ​​​​ea naha le sebaka sa bohahlauli se salang ho ba sebaka se etelletseng pele sa lefats'e sechabeng se etelletsang pele botsitso le nts'etsopele?

  • Juan Manuel Santos, Mopresidente oa Colombia (2010 - 2018)

Tobetsa ho latelang bakeng sa lenaneo la Labobeli

Mabapi le mongoli

Avatar ea Juergen T Steinmetz

Mokha oa Juergen T Steinmetz

Juergen Thomas Steinmetz esale a sebetsa indastering ea maeto le ea bohahlauli ho tloha ha a le lilemong tsa bocha Jeremane (1977).
O thehile eTurboNews ka 1999 e le leselinyana la pele le fumanehang marang-rang bakeng sa indasteri ea bohahlauli ea maeto a lefats'e.

Arolelana ho...