Sehlopha sa Lufthansa le Amadeus ba nchafalitse le ho holisa tšebelisano 'moho ea bona ea mahlale a nako e telele.
Ka tumellano ena, Lufthansa, Austrian Airlines, Brussels Airlines, Switzerland International Air Lines le Air Dolomiti, li tla tsoelapele ho itšetleha ka Sistimi ea Basebetsi ba Lifofane ea Altéa (PSS) - Sistimi ea IT ea sefofane sa Amadeus - ho laola peheletso, pokello ea thepa, litekete, taolo ea pherekano boema-fofane le taolo ea ho tloha e le hore ba tsebe ho palamisa bapalami ba bona libakeng tse ba tsamaeang hantle ka hohle kamoo ho ka khonehang.
Lethathamo la lits'ebeletso tse ncha tse khahlisang tse hlophiselitsoeng ho fetola tsela eo sehlopha sa boema-fofane se sebeletsang bareki ba sona - inthaneteng le boema-fofane - le tsona li kenyelelitsoe tšebelisanong. Ts'ebelisano 'moho e atolositsoeng le libaka tsa melemo ea Amadeus joalo ka ts'ebetso ea Sehlopha sa Lufthansa, taolo ea tšitiso boema-fofane, thekiso ea thekiso, mabenkeleng le lits'ebeletso tsa boema-fofane.
"Ka tumellano ena, ha re matlafatse tšebelisano 'moho feela le ho netefatsa botsitso ba ts'ebetso, hape re theha motheo oa ho matlafatsa boiphihlelo le ho matlafatsa dijithale libakeng tsohle tsa rona tsa khoebo," ho bolela Dr. Sehlopha sa Lufthansa.
Leano la sethala sa Amadeus le tsamaea le tšebelisano 'moho ena ea theknoloji. Sethala sa Lifofane sa Amadeus se fana ka lifofane ho lifofane tse nang le boiphihlelo bo eketsehileng le menyetla e meholo ea tšebelisano 'moho le ba qalang le balekane ho iqapela, ho etsa liteko le ho khutsufatsa mekoloko ea ho tsamaisa.
"Tumellano ena e atolositsoeng ke bopaki ba tšebelisano 'moho eo re nang le eona le Sehlopha sa Lufthansa," ho bolela Julia Sattel, Mopresidente, Airlines, Amadeus. "Theknoloji ea rona e etelletseng pele indastering e tla ts'ehetsa Lufthansa Group ho fihlela sepheo sa eona sa khoebo ho tloha mabenkeleng ho isa lits'ebetsong, ho lumella Lufthansa Group ho fana ka boiphihlelo bo tšoanang ba boleng bo holimo ba ho rekisa le ho palamisa baeti ho lifofane tsa eona tse fapaneng."
Khoebo
Ka tšebelisano ena e atolositsoeng, Amadeus E-Retail e tla tsoelapele ho matlafatsa sebaka sa marang-rang sa Lufthansa, 'me Sehlopha sa Lufthansa se ikemiselitse ho sebelisana le Amadeus ho nts'etsapele boiphihlelo bo ntlafalitsoeng ba inthanete mefuteng eohle ea eona. Ka Amadeus 'Digital Experience Suite e ncha le theknoloji ea Patlo e Potlakileng, Sehlopha sa Lufthansa se tla khona ho ntlafatsa boiphihlelo ba basebelisi ba bareki ba sona - joalo ka ho fetola sebopeho sa mosebelisi litsing tsa sona tsa dijithale le phallo ea peeletso, kapa ka ho aha maqephe a macha bakeng sa ts'usumetso le ho fumana sephethephethe, ha ho ntse ho sebelisoa meaho e bulehileng ea Amadeus ho kopanya li-module tsa motho oa boraro.
Theknoloji ea Amadeus, joalo ka Flex Pricer, le eona e ntse e tsoela pele ho ts'ehetsa Lufthansa Group libakeng tse ling tsa mabenkele - theknoloji ena e lumella Lufthansa Group ho bonts'a litefiso tsohle tsa boema-fofane litseleng tsohle, ho theha menyetla ea ho phahamisa hanghang ha bapalami ba bona litšenyehelo le molemo oa ntlafatso ho sehlopha sa litefiso tse phahameng bakeng sa sefofane sefe kapa sefe.
Molemo o mong oa nakoana bakeng sa baeti ke hore lifofane tsa Lufthansa Group li kopanya litšebeletso tsa tefo le Amadeus bakeng sa libaka tsa bona tsa marang-rang molemong oa ho fa baeti boiphihlelo ba ho ema ba le bang le bo sa fetoheng liwebosaeteng tsohle tsa Lufthansa Group.
Boema-fofaneng
Bapalami ba Sehlopha sa Lufthansa ba tla una molemo boema-fofane ba Amadeus le theknoloji ea taolo ea pherekano.
Mohlala ke ka Amadeus ACUS Mobile, e lumellang lifofane tsa Lufthansa Group ho kena le ho sebetsana le bapalami ka thoko kapa seteisheneng sefe kapa sefe sa mehala se haufi le boema-fofane, ntle le lisebelisoa tsa boema-fofane tse seng li ntse li le teng. Keketseho ena e feto-fetohang le ho tsamaea e lumella Lufthansa Group ho fana ka ts'ebeletso ea boleng bo holimo ho bareki ba eona kae kapa kae moo e eang teng, joalo ka boema-fofane bo hole kapa ba linako tsa selemo joalo ka BGI (Barbados); hape e ntlafatsa phallo ea bapalami le ho fokotsa mekoloko libakeng tsa boema-fofane tse phetheselang. Lufthansa Group le Amadeus ba kentse tšebetsong litsi tsa boikoetliso tse fetang 50 tsa ACUS Mobile ho pota lefatše ho fihlela joale, boema-fofane ba 13.
Theknoloji ea Amadeus e tla tsoelapele ho ts'ehetsa Lufthansa Group libakeng tse kang ho hlaphoheloa ha bapalami ka boiketsetso haeba ho ka lieha, le tefo e feto-fetohang bakeng sa ba tlatselletsang tafoleng ea ho hlahloba boema-fofane.
Tšebelisano 'moho
Ntho ea bohlokoa ea tšebelisano 'moho ena e nchafalitsoeng ke hore Lufthansa Group joale e na le konteraka e le' ngoe, e le hore lifofane li ka khetha le ho khetha lethathamong la tharollo tse lumellanang hantle le litlhoko tsa tsona. Konteraka e ncha e fana ka bohale ho feta ho lifofane tsohle tsa sehlopha, ho li lumella ho kenya tšebetsong bokhoni bo bocha ha ba lakatsa.
Bakeng sa lets'oao la Sehlopha sa Lufthansa, tumellano ena e ncha ea nako e telele e tla thusa hape ho hokahanngoa ha lifofane sehlopheng, ho netefatsa boiphihlelo bo lumellanang le ba boemo bo holimo ba baeti bakeng sa baeti bohle, ho sa tsotelehe ba fofa le bona.
Eurowings e tla tsoelapele ho itšetleha ka New Skies PSS e fanoang ke Navitaire, k'hamphani ea Amadeus, tlasa konteraka e arohaneng.
SEO U LOKELANG HO SE NKA HO SEHLOOHO ENA:
- Through this agreement, Lufthansa, Austrian Airlines, Brussels Airlines, Swiss International Air Lines and Air Dolomiti, will continue to rely on the Altéa Passenger Service System (PSS) — Amadeus' airline IT system — to manage reservation, inventory, ticketing, disruption management at the airport and departure control so that they can get their passengers to their destinations as smoothly as possible.
- Theknoloji ea Amadeus, joalo ka Flex Pricer, le eona e ntse e tsoela pele ho ts'ehetsa Lufthansa Group libakeng tse ling tsa mabenkele - theknoloji ena e lumella Lufthansa Group ho bonts'a litefiso tsohle tsa boema-fofane litseleng tsohle, ho theha menyetla ea ho phahamisa hanghang ha bapalami ba bona litšenyehelo le molemo oa ntlafatso ho sehlopha sa litefiso tse phahameng bakeng sa sefofane sefe kapa sefe.
- With Amadeus' new Digital Experience Suite and Instant Search technology, Lufthansa Group will be able to optimize its customers' user experience – such as by changing the user interface on its digital touchpoints and the booking flow, or by building new landing pages for inspiration and traffic acquisition, while leveraging Amadeus open architecture to integrate third-party modules.
