The Lufthansa Boitseko ba basebetsi bo tla ama lifofane ho ea metseng e meholo e leshome ea Amerika ho tloha Frankfurt le Munich ka Labone le Labohlano. Litlaleho li bonts'a hore lifofane tsa Lufthansa tse tsoang Munich ho ea Los Angeles le Miami li tla ameha, 'me lifofane tse tsoang Frankfurt ho ea Boston, Chicago, Seattle, Houston le Detroit le tsona li hlakotsoe bakeng sa matsatsi ao.
Lifofane hangata li hana lipolelo tsa bapalami tsa matšeliso a liphoso tse joalo ka ho pheha khang ea hore literaeke li ka holim'a taolo ea lifofane, le hore ka hona lifofane ha li ikarabelle ho lefeng. Litsebi tsa maeto a lifofane li rata ho tsebisa batho ka botlalo le ho pheta-pheta hore pherekano ea sefofane e bakiloeng ke seteraeke sa basebetsi ba lifofane e hlile ea tšoaneleha ho sa tsotelehe seo sefofane se se buang. E tšehelitsoe ke qeto ea morao-rao e tsoang mokhatlong o phahameng ka ho fetisisa oa molao oa Europe, Lekhotla la Toka la Europe (ECJ), literaeke tsa basebetsi ba lifofane ke litlamorao tsa ho senyeha ha likamano lipakeng tsa bahiri le basebetsi ba indasteri ea lifofane. ECJ e tiisa hore bapalami ba kolota matšeliso bakeng sa tahlehelo ea bona nakong ea seteraeke.
Haeba sefofane sa hau se hlakotsoe ka lebaka la seteraeke sa sefofane, u lokela ho etsa eng? Ka kopo fumana ho senyeha ha litokelo tsa hau tsa bapalami ba moeeng le tataiso ea mehato le mehato ea ho phonyoha literaeke tse ka tlase.
Mokhoa oa ho Pholoha Nako ea Sekhahla sa Lifofane
Pele ba tloha boema-fofane, litsebi tsa maeto a lifofane li eletsa bapalami ba moea ka matla ho tseba litokelo tsa bona tlasa seteraeke.
1. Emela hore lifofane li nke khato. Ha basebetsi ba lifofane ba etsa qeto ea ho ea seteraekeng, ke ka seoelo ba boholong ba lifofane ba ka hlakolang lifofane hang-hang. Khafetsa, boema-fofane bo ntse bo leka ho etsa hore lifofane li sebetse ka ho buisana ka mafolofolo le mekhatlo ea basebetsi kapa le ho kenyelletsa mohato oa molao ho rarolla qabang. Ka lebaka leo, baeti ba bangata ha ba tsebe hore na ba lokela ho fetola linako tsa bona tsa leeto kapa che. Haeba sefofane se sa hlakole sefofane matsatsi a 14 pele se tloha, ho ka etsahala hore sefofane se ntse se phehella lipuisano le mekhatlo ea basebetsi 'me se ka emela ho hlakola sefofane ho fihlela motsotsong oa ho qetela. Maemong a joalo, bapalami ha baa lokela ho hlakola sefofane sa pele pele sefofane se netefatsa ho hlakola ha sefofane, hobane lifofane li ka hana ho lefella puseletso 'me tsa siea bapalami ba lefa litekete tse peli qetellong.
2. Khutsa 'me u tsebe litokelo tsa hau. Ho se be le bokhoni ba ho rera lintho esale pele ho ka etsa hore u ikutloe u se na thuso, empa ke ka lebaka leo European Flight Compensation Regulation (EC261) e nang le morero o felletseng oa ho lefella tahlehelo ea baeti. Ntho ea pele eo baeti ba hlokang ho e tseba ke tokelo ea bona ea ho tsotelloa, eo ka eona ba ka kopang matšeliso bakeng sa lijo, lino-mapholi, le mehala e 'meli e sa lefelloeng, li-imeile kapa fekse. Ha baeti ba fihla boema-fofane ba emetse phatlalatso ea likheletso tse hlohlellelitsoeng ke seteraeke, ba ka kopa hore sefofane se fane ka tsona ha tieho e fihla lihora tse peli bakeng sa sefofane se ka tlasa 1500km, lihora tse tharo bakeng sa sefofane se pakeng tsa 1500 le 3500km, kapa lihora tse 'ne bakeng sa sefofane se fetang 3500km. Hape, hoa khoneha hore baeti ba reke lijo ka mokhoa o lekanang le nako ea ho leta, 'me ba kope ho buseletsoa ho boema-fofane hamorao. Bapalami ba lokela ho boloka lirisiti tsohle ho tseka tefo ea bona hamorao. Hang ha boema-fofane bo tiisa ho hlakoloa ha sefofane, bapalami ba ka khetha ho tsoa mehatong e meraro: pusetso, ho khutlisetsa sefofaneng se latelang se fumanehang, kapa ho khutlisetsa sefofaneng se seng se loketseng hamorao. Haeba sefofane se sa tsoa hlophisoa se hloka hore bapalami ba robale boema-fofane, bapalami ba ka batla hore sefofane se fane ka bolulo le lipalangoang ntle le tefo.
3. Fumana matšeliso a nepahetseng bakeng sa tahlehelo ea hau. Habohlokoa ka ho fetisisa ke hore, kamora mathata ana kaofela, haeba u ne u etela EU kapa u tsoa ho eona, u kanna oa ba le tokelo ea ho fihlela $ 700 ea matšeliso - ho sa tsotelehe hore na sefofane se hlakola sefofane mme se busetsa tekete, kapa se fana ka sefofane se seng sebakeng sa pele moo ho etsoang teng. Hafeela e le ho hlakoloa ha motsotso oa ho qetela kapa tieho ea sefofane ea lihora tse fetang tse tharo, bapalami ba ka kopa tefo ena ho kenyelletsa le lintho tse ling tseo lifofane li fanang ka tsona nakong ea literaeke. Hape, hangata lifofane li hana lipolelo tsa bapalami bakeng sa matšeliso ka ho pheha khang ea hore literaeke li ka holim'a taolo ea lifofane le hore ka hona lifofane ha li ikarabelle bakeng sa ho patala. AirHelp e rata ho hlahisa tlhokomeliso e pharalletseng le ho pheta-pheta hore, pherekano ea sefofane e bakiloeng ke seteraeke sa basebetsi ba lifofane e hlile ea tšoaneleha ho sa tsotelehe sefofane se reng. E tšehelitsoe ke qeto ea morao-rao e tsoang mokhatlong o phahameng ka ho fetisisa oa molao oa Europe, Lekhotla la Toka la Europe (ECJ), literaeke tsa basebetsi ba lifofane ke litlamorao tsa ho senyeha ha likamano lipakeng tsa bahiri le basebetsi ba indasteri ea lifofane. Le ha seteraeke e le phoofolo e hlaha, ECJ e tiisa hore bapalami ba ntse ba kolota matšeliso bakeng sa tahlehelo ea bona nakong ea seteraeke.
Lumella litsebi ho kenella. Kamor'a hore seteraeke se hlasele, mohlomong u se u khathetse ka ho lekana ka lebaka la ho sebetsana le sona. Ka lebaka leo, ho na le lidolara tse limilione tse kolotiloeng ho bareki tse siiloeng li sa tsejoe ka mekotleng ea lifofane selemo se seng le se seng.
SEO U LOKELANG HO SE NKA HO SEHLOOHO ENA:
- When travelers arrive at the airport waiting for the announcement of strike-incited cancellations, they can demand that the airline provides those when a delay reaches two hours for a flight of the distance under 1500km, three hours for a flight between 1500 and 3500km, or four hours for a flight beyond 3500km.
- In such cases, passengers should not cancel the original flight before the airline confirms the flight cancellation, because airlines can refuse to pay for a refund and leave passengers paying for two tickets in the end.
- If an airline does not cancel a flight 14 days before the originally scheduled departure, it is very likely that the airline is strongly pursuing negotiation with unions and might wait to cancel the flight until the very last minute.
