Tumellano e ncha ea Amadeus le Sunway Hotels & Resorts

Tumellano e ncha ea Amadeus le Sunway Hotels & Resorts
20200827a

Amadeus, mofani ea etelletseng pele indastering ea tharollo ea mahlale a ho amohela baeti, o phatlalalitse tumellano e ncha le Sunway Hotels & Resorts, e 'ngoe ea tsona Asia lihlopha tse hlahelletseng tsa machaba tsa lihotele, ho fana ka tharollo e felletseng ea thekenoloji e ba nolofalletsang ho tsamaisa lipeeletso le mananeo a botšepehi ho pholletsa le thepa e ikemetseng e 11 ea Sunway. Malaysia, Cambodia, 'me Vietnam, hammoho le liketsahalo tsa nako e tlang tse kenyelletsang hotele e ncha ho Malaysia naha e ka boroa ea Johor, e reretsoeng ho qala ka 2021.

E le karolo ea tumellano ea lilemo tse 3, sehlopha sa hotele se tla kenya tšebetsong Amadeus' iHotelier® Central Reservation System, Guest Management Solutions, le litharollo tsa tsamaiso ea sebaka sa marang-rang ka mekhahlelo e fapaneng. Ka kopanelo lihlahisoa tsena li tla kopanya le ho hlophisa lintlha tsa bohlokoa tsa baeti le ts'ebetso hammoho le ho fana ka lintlha tse ka sebelisoang. Ena ke mohato o nakong, kaha mekhoa e tsamaisoang ke data ea ho fumana le ho boloka baeti e bohlokoa ho feta leha e le neng pele - ho latela lipatlisiso tsa morao-rao tsa Amadeus. 76% ea baetapele ba phahameng ba indasteri ea ho amohela baeti lefatšeng ka bophara ba rera ho lebisa bamameli ba bacha ho etsa chelete e amehang ho tsoa ho tsoakaneng ea bona ea khoebo e tloaelehileng, 'me 75% e arolelana lintlha tse lebelletsoeng pele e tla ba tsa bohlokoa ho phethahatsa morero oa bona oa ho hlaphoheloa maemong a COVID-19.

“Joaloka lihotele tse ikemetseng, e ka ba phephetso ho qothisana lehlokoa le thepa e kholo e nang le phihlello ea lisebelisoa tse ling, ho kenyeletsoa le tefiso e lekantsoeng ea mahlale. Ka ho kenya tšebetsong tharollo ea Amadeus khoebong ea rona, re ka kenya tšebetsong mahlale a nepahetseng bakeng sa lits'ebetso tsa rona. Sena se theola litšenyehelo tsa rona tsa ts'ebetso ha re ntse re fihlella bokhoni boo re bo hlokang ho fana ka linyehelo tse ngata ho baeti ba rona, ” ho boletse Dato 'Tan Kia Loke, Motsamaisi e Moholo oa Sunway Group bakeng sa Ofisi ea Molulasetulo.

Litharollo tsa kamohelo ea baeti tsa Amadeus li nolofalletsa sehlopha ho fana ka litšebeletso tse ikhethileng haholo ho baeti ba sona. Dato 'KL Tan a tsoela pele: “Joaloka sehlopha sa hotele se nang le likamore tsa baeti le matlo a bolulo a fetang 3,300 XNUMX ho potoloha sethala, ho tloha boiketlo ba boiketlo ba boiketlo bo nang le matlo a bolulo a poraefete libakeng tsa linaleli tse 3 tse nang le likopano tsa kopano, litlhoko le litlhoko tsa baeti ba rona li fapana haholo ho pholletsa le thepa eohle. Ka ho kopanya tlhaiso-leseling ea baeti bohle le ho fana ka leseli la bohlokoa ho nalane ea moeti ka mong, tharollo e re lumella ho theha liphihlelo tse ikhethileng le tse sa lebaleheng, tse tla thusa ho eketsa makhetlo a baeti ba khutlang. ”

Ka Amadeus 'Central Reservation System, Sunway Hotels & Resorts li tla khona ho hlophisa mosebetsi oa eona, litefiso le lenane la thepa sethaleng se bohareng, ho fana ka bokhoni ba mantlha bo hlokahalang ho tsamaisa kabo ea hotele le thekiso. Moralo oa eona o ts'oarehang o lumella lihotele ka bomong ho etsa sethala ho latela litlhoko tsa bona. Ntle le moo, mokhoa oa pele oa API o thusa ho fokotsa bohloko ba ho falla ho turang, ho nolofalletsa thepa e fapaneng ho pholletsa le sehlopha ho hlahisa mahlale ana a macha.

Ho sa le joalo, Amadeus 'Guest Management Solutions e tla fa Sunway Hotels & Resorts ka kakaretso ea likhato tse 360 ​​tsa lifahleho tsa bona tsa baeti ka pono e hlakileng le e kopaneng ea database ea baeti. Pono ena e lumella lihotele tsa eona ho iketsetsa sebaka ka seng sa leeto la baeti le ho sibolla menyetla e meng. Mohlala, hotele e ka shebella baeti ka puisano e sebetsang, e lumellanang le bona ho fana ka litlhahiso tse ntlafalitsoeng kapa ntlafatso. Ba ka fana ka tlhahiso ea maeto a lehae ho thusa ho fana ka liphihlelo tse ikhethang. Qetellong, boemo bona bo ntlafalitsoeng ba boinotšing bo ka thusa ka thekiso ea thekiso le maano a botšepehi.

“Re motlotlo ho sebetsa le e mong oa Asia etella pele lihlopha tsa kamohelo ea baeti, 'me re lebelletse ho ba karolo ea merero ea kholo ea eona ho potoloha le sebaka sena, ” itse Maria Taylor, Hlooho ea Khoebo, Asia Pacific, Ho amohela baeti, Amadeus. “Tharollo ea Nimble ha e e-so be bohlokoa ho feta ho thusa lihotele tsa APAC ho phela le ho atleha. Joaloka mofani ea etellang pele oa mahlale a maeto a nang le mohlala o pharalletseng tikolohong eo, re maemong a matle ho ts'ehetsa katoloso ena. Re fana ka tharollo e bobebe, e etelletseng pele indastering e lumellang lik'hamphani tsa kamohelo ea baeti ho etsa liqeto tse tsamaisoang ke data tse thusang ho khanna tlhoko e nang le phaello, ho ntlafatsa ts'ebetso ea ts'ebetso le ho eketsa ts'epahalo. ”

Sunway Hotels & Resorts e na le lihotele le libaka tsa phomolo tse 11 ho Malaysia, Cambodia 'me Vietnam, e emelang pokello ea likamore tsa baeti tse fetang 3,300 XNUMX, lisutu le matlo a bolulo.

Mabapi le mongoli

Avatar ea Juergen T Steinmetz

Mokha oa Juergen T Steinmetz

Juergen Thomas Steinmetz esale a sebetsa indastering ea maeto le ea bohahlauli ho tloha ha a le lilemong tsa bocha Jeremane (1977).
O thehile eTurboNews ka 1999 e le leselinyana la pele le fumanehang marang-rang bakeng sa indasteri ea bohahlauli ea maeto a lefats'e.

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