Kajeno WestJet e phatlalalitse ho khethoa ha Karl Schuster, joalo ka Motlatsi oa Mopresidente oa Phethahatso oa sefofane le Ofisiri e ka Sehloohong ea Botšepehi (CLO). Schuster o tla kenela sehlopha sa boetapele ba phethahatso ba WestJet mathoasong a 2022, ka mor'a ho phethoa ha ts'ebetso ea bojaki.
Schuster o na le lilemo tse fetang 19 tsa boiphihlelo ba bots'epehi, ho kenyelletsa le lilemo tse ts'eletseng e le Ofisiri e Phahameng (CEO) ea Velocity Frequent Flyer, lenaneo la botšepehi la Virgin Australia. Nakong ea ha a le Virgin Australia, Schuster o ile a hōla Velocity ho ba e 'ngoe ea mananeo a maholo ka ho fetisisa a botšepehi Australia, a eketsa haholo chelete ea bona ea selemo le selemo; ho eketsa ba ngolisitseng litho ho fihla ho limilione tse 10, ho tloha ho litho tsa bona tsa pele tse limilione tse 5.3; le likamano tse ntseng li hola le mabitso a tsebahalang naheng ka bophara. Pele a le Velocity, Schuster o ne a etella pele mananeo a botšepehi a lilemo tse ngata bakeng sa Qantas, British Airways le Malaysia Airlines mme a fana ka likeletso tsa boeletsi ho mefuta e fapaneng ea lifofane lilemong tsa hae tse ka bang 15 ho Aimia Inc.
"Karl o na le nalane e khahlang ea ho tsamaisa kholo e kholo bakeng sa mananeo a fapaneng a ts'epahalo le ho fana ka sephetho ka boqapi le maano," ho boletse Harry Taylor. WestJet Mopresidente oa nakoana le CEO. “Re labalabela ho amohela Karl ho WestJet; phihlelo ea hae e pharaletseng e tla phahamisetsa lenaneo la botšepehi la WestJet boemong bo bocha.”
CLO ke karolo e sa tsoa etsoa bakeng sa sefofane, se ikarabellang bakeng sa ho hola WestJetLenaneo la botšepehi, lihlahisoa, litšebeletso le tšebelisano 'moho ka boqapi le boetapele.
"Joang WestJet liphetoho ho tloha ho hlaphoheloa ho ea ho katoloso, sefofane se etsa matsete a bohlokoa lenaneong la eona la botšepehi le seng le atlehile, 'me ke thabetse ho ba setho sa sehlopha ka nako ea bohlokoahali, "ho boletse Schuster. "Ha WestJet e ntse e hahella morao ka matla, ho na le tsela e makatsang ka pel'a WestJet Reward mme re tla be re sebeletsa ho tlisetsa baeti melemo le menyetla e mengata ka lintlafatso tse khahlisang le tse ncha tsa botšepehi. Ke thabetse ho ba setho sa sehlopha sa WestJet se sebetsang hantle ka botšepehi hammoho le d'Arcy Monaghan, Motlatsi oa Mopresidente oa WestJet, Mananeo a Botšepehi 'me ke labalabela ho sebetsa le eena le sehlopha ho isa lenaneo la rona boemong bo bocha.
SEO U LOKELANG HO SE NKA HO SEHLOOHO ENA:
- “As WestJet transitions from recovery to expansion, the airline is making significant investments in its already successful loyalty program, and I am thrilled to be joining the team at such a pivotal moment in time,”.
- I am pleased to be joining WestJet’s high performing loyalty team alongside d’Arcy Monaghan, WestJet Vice-President, Loyalty Programs and I look forward to working with him and the team to take our program to new heights.
- Prior to his time at Velocity, Schuster lead multi-year loyalty programs for Qantas, British Airways and Malaysia Airlines and provided consulting advice to a diverse range of airlines in his nearly 15 years at Aimia Inc.
